Connect
Students can send us their documents online, using connect. Here are some tips on how to help them use Connect.
Students can:
- go to www.connect.co.nz and login using their RealMe login
- upload their documents and tell us what these are (e.g. identification for their name and date of birth)
- submit their documents.
Connect is a tool provided by Digital Transformation Limited and is only accessible from New Zealand, Australia and the Pacific Islands. It's not covered under 'Cheap as' data
Tips when helping students use Connect
To help students, you can make sure:
- they have all the documents we've asked for.
- once they log in and choose 'Get started', they tell us their:
- email address
- name, and
- client number
- any copies of evidence have been verified
- they have scanned or taken a clear photo (JPG, GIF) of all the documents and saved them
- any photos are good quality and easy to read
- they upload all the pages of any forms.